Terms & Conditions

To book your wedding flowers, we ask for a £100 booking fee. • This booking fee is non-refundable and is deducted from your final wedding flower invoice. • Once the booking fee has been received, your event date is reserved exclusively with our studio.

• Initial 50% Deposit: Once your itemised wedding invoice is produced, half (50%) of the total payment is required within 5 days. • Final Balance: The remaining balance must be fully cleared the month before the wedding date. • Late Bookings (Under 1 Month): Any booking made less than one month prior to the event requires 100% full payment to secure the date and service within 48 hours of invoice issuance.

• Date Changes: Date changes do not forfeit your deposit, provided at least 1 month notice is given prior to the original event date. • Ordered Materials: Once flower stems and materials have been ordered with our growers, monies paid for materials are strictly non-refundable. • Advance Bookings: Full payment is required to be cleared the month before the wedding if booked in advance. • Last-Minute Booking Cancellations: Refunds for cancellations of last-minute bookings are eligible for a maximum of half (50%) of the total cost (prior to material purchase).

We will always do our best to accommodate your evolving needs and floral vision. However, we place stem orders with our trusted flower growers approximately 7 to 10 days before your wedding date. After this point, no changes can be made to floral content, varieties, or quantities.

Due to the seasonal nature of fresh blooms, certain varieties may on rare occasions become unavailable or fail grower quality standards upon harvest, even when pre-ordered. If this occurs, the closest premium botanical match of equivalent value and aesthetic character will be substituted to preserve the integrity of your design.

For traditional Indian wedding flowers and cultural garlands: natural decolorization or transit sensitivity cannot be refunded. Due to the delicate nature of these imported flowers and the extensive journey they take, we cannot hold responsibility for natural climate-induced discoloration once arrived.

All bespoke wedding flowers, bridal packages, garlands, and venue installations will be delivered either the day before the event or on the day of the event, as agreed in your proposal schedule.